Street by street action

Useful contacts to report rubbish dumping or environment related issues in our area.
Dermot Linehan – our area’s Lead Enforcement Officer has supported us to enforce on-the-spot fines and ensure people face court appearances where necessary. Please continue to support our work! Ensure all problems are re- ported via the approaches below and please Cc your ward Cllrs:

For Bensham Manor ward: ,,

For Thornton Heath ward:,,

1. For a fly-tip please email

2. For an ongoing hotspot (problem space) include and, Lead Enforcement Officer for our area and Street Champion Co-ordinator respectively. Please take photos of any information that shows an address and attach to email for our enforcement team to follow up.

3. For problems with rented properties & HMO’s include

4. For problems involving parks, please include

5. For problems that involve graffiti: If you see someone writing or painting graffiti, do not approach them they could be dangerous. Instead, make a note of what you remember about the incident and report it to us.

You can report graffiti by

  • downloading our free ‘My Croydon’ reporting app from the Google play store for Android smartphones or Apple iTunes store for iPhones
  • or you can report it via My Account – Registering for My Account will allow you to see all of your reporting information, and dealings with the council in one place.

6. Noise Complaints Contact Croydon Council either by phone or My Croydon app. Daytime Contact Number (Mon-Fri 9-5pm) 020 8760 5483 Out of Hours Contact Number 020 8726 6000

7. For problems where you suspect criminal activity the best course of action is to dial 101 (if not an emergency/no immediate danger) so that officers can attend promptly.
Please also email relevant Safer Neighbourhood Ward Team,,

8. For an emergency that requires immediate police attention please call 999